Refund Policy

The Refund Policy of the is contained in the section of “Terms and Conditions of Membership” and is regulated both by the refund policy agreement and the form of application which each Member is to agree and fill in in order to become able to join our site. Refund policy is created to guarantee the satisfaction of our clients with the services provided by the site.

You can become a Member of our site for free and the only thing we ask you to pay for is communication services. Our Policy is that we usually don’t give refunds after the service had been used, unless it is a case of technical malfunctions on the site or fraudulent abuse of your payment. Please contact our Support service in case if you think the payment has been made without your permissions and you have evidence proving this fact. Our Support service will contact you within 2 working days.

Provider of the Services doesn’t guarantee the accessibility of the services 24/7. Though we do our best to always stay available for our Clients and Members, the Internet is an unstable environment , hence from time to time our site may suffers glitches and is unavailable for short periods of time.

We do not tolerate bad behavior. The has a right in its sole discretion to terminate your account, with no refund of any fees paid, if it considers you have violated or acted inconsistently with the letter or spirit of the Terms or of other rules and guidelines posted on the site.

Please contact us and we will answer all your questions:

Sono RC LP
272 Bath Street,
G2 4JR